Privacy Policy

1. Controller

2. Collection and Processing of Personal Data

When using our website and making booking inquiries, we collect and process the following personal data:

Contact Forms and Booking Inquiries

• Name and Company:For identification and processing of your inquiry
• Email address:For communication and sending offers
• Phone number:For queries and urgent matters
• Booking Details:Vehicle data, Travel data and Connection preferences

Spam protection (Google reCAPTCHA)

To protect our contact and booking forms from abuse, we use Google reCAPTCHA v3. The service is only loaded when you use a form.

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Data processed: IP address, device and browser information, interaction behavior on the site
• Legal basis: Legitimate interest pursuant to Art. 6 Para. 1 lit. f GDPR (protection against spam and abuse)

Website Usage

• IP address:For the technical provision of the website
• Browser Information:Browser type, version, operating system
• Access Data:Date, Time, Pages accessed

3. Purpose of Data Processing

We use the collected data for the following purposes:

• Processing booking requests:Offer creation, communication, contract processing
• Provision of the website:Technical functionality and security
• Customer Service:Answering inquiries and providing support
• Website analysis:Improvement of website functionality (only with consent)
• Ad measurement:Measuring whether enquiries result from our ads (only with consent)

4. Google Analytics

With your consent, we use Google Analytics to analyze website usage:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Processed Data: Page views, dwell time, device information (anonymized)
• Legal Basis: Your consent pursuant to Art. 6 Para. 1 lit. a GDPR
• Objection: You can revoke your consent at any time via the cookie settings

Google Ads conversion tracking

With your consent, we also measure whether visitors reach the website via our Google ads and subsequently make an inquiry. Without consent, the service will not be loaded.

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Processed data: IP address, cookie identifiers, ad click identifier, visited pages
• Enhanced conversions: When you submit an inquiry, your email address and phone number are encrypted in your browser (SHA-256 hash) and transmitted to Google. Google only matches these values to attribute the inquiry to the ad click and does not share them with other advertisers.
• Legal basis: Your consent pursuant to Art. 6 para. 1 lit. a GDPR — revocable at any time via the cookie settings

Microsoft Advertising conversion tracking

With your consent, we also measure whether visitors reach the website via our ads in Microsoft search (Bing) and subsequently submit an enquiry (Universal Event Tracking). Without consent, the service is not loaded.

• Provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland
• Processed data: IP address, cookie identifiers, ad click identifier, pages visited
• Legal basis: Your consent according to Art. 6 (1) lit. a GDPR — revocable at any time via the cookie settings

5. Google Maps

We use Google Maps for displaying interactive maps and address search:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Processed data: IP address, location data, entered addresses
• Purpose: Display of port locations, address autocomplete in contact forms
• Legal basis: Legitimate interest according to Art. 6 (1) lit. f GDPR

6. Firebase (Google Cloud)

Our website uses Firebase as a backend infrastructure for data processing and storage:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Services used: Firebase App Hosting (website hosting), Firestore (database), Cloud Functions (server logic)
• Processed data: Contact inquiries, booking inquiries, website usage data
• Purpose: Website hosting, storage and processing of inquiries, technical website operation
• Legal basis: Legitimate interest pursuant to Art. 6 Para. 1 lit. f GDPR and contract fulfillment pursuant to lit. b
• Data location: Europe (Firebase region: europe-west3)

7. Legal Basis

Processing is carried out on the basis of Art. 6 (1) GDPR:

• lit. b (Contractual performance): Processing of booking inquiries
• lit. f (Legitimate interest): Website operation and security
• lit. a (Consent): Google Analytics and Marketing (only with consent)

8. Data Disclosure

We only share your data with third parties in the following cases:

• With your explicit consent
• To fulfill legal obligations
• To data processors for technical provision (Firebase/Google Cloud, Cloudflare, Google Maps)

9. Your Rights

You have the following rights:

• Access: Information about stored data
• Correction: Correction of inaccurate data
• Deletion: Under certain conditions
• Restriction: Object to processing
• Portability: Receive data in a structured format
• Complaint: To the competent data protection authority

10. Contact

For questions regarding data protection, please contact us:

Freight Ferry GmbH
booking@freight-ferry.de
+49 89 377 99 77 00